Connected retail experience
Supporting three new-store openings while connecting visual merchandising, customer behavior, operational systems, and community programming into a more consistent in-store experience.


Frank Cadle
Visual design, systems thinking, and frontline insight—pieced together across digital products, physical experiences, and innovative systems.
Selected work / 2020–2026
A selection of customer, learning, communication, and product systems—with the decisions and outcomes behind the visuals.
Supporting three new-store openings while connecting visual merchandising, customer behavior, operational systems, and community programming into a more consistent in-store experience.


Turning a coaching philosophy into a five-week onboarding and programming system that could scale across instructors, formats, and partner brands.
+39% attendance
Accessible digital communications, event systems, and institutional reporting designed for complex stakeholder environments and a nationwide audience.
View the case studyTranslating live policy, finance, and public-response data into useful reports, maps, presentations, and digital communication for county leaders nationwide.
Live data → national publication
A fitness app concept that translates workout history into simple body-focus and strain metrics—designed to help college athletes and active people build strength without repeatedly overloading the same areas.
View the case studyBody focusBalanced
An independent Spotify concept connecting feature learning with FAVFIVE: five favorite tracks and clear controls for shaping the next listening session.
Explore the projectLearn. Choose. Listen.
Capabilities
Customer journeys, retail environments, visual systems, community activations, and service design.
Onboarding, facilitation, program architecture, training content, standards, and performance measurement.
Research, information architecture, Figma prototypes, accessible communications, and data visualization.
Visual archive
Selected editorial, product, event, and communication work that shows the visual range supporting the larger systems.
Designer · Coach · Runner
About Frank
I’m a designer and experience builder who has worked inside federal institutions, national nonprofits, boutique fitness studios, and global retail.
That range has taught me to see both the system and the person moving through it. I’m most energized by work that sits between strategy and execution—where clear visual thinking can improve how something functions in the real world.
Résumé
Two résumé versions connecting the evidence to digital and visual design, or brand design and visual systems.
Let’s connect